When we requested information at their website, it was nearly 2-days later before we received a return call. The individual that called us was not very professional and seemed to be working out of their home (I could hear a TV in the background). There was not much of a consultation. The debt consultant started right in by telling me that their program was the best way to go and that other companies are simply a scam. This was all before he even knew anything about my situation.

They have a large amount of positive testimonials on their website, but given their record, one has to wonder. I do know that they do a large amount of advertising on the Internet and can only assume that they have a large number of clients, so that does have to be considered when analyzing complaint numbers.