Care One Credit Counseling has been in business since August of 2002 and offers a consumer credit counseling program as well as options for debt settlement and other debt remediation. At the time of this review, the BBB currently reports a total of 68 complaints in the last 36 months. Because this company is a big player in the consumer credit counseling arena, this is not a large number of complaints in comparison to the number of clients enrolled. The BBB currently also reports an A rating.

A search of the Internet as a whole brings up a few additional complaints about Care One Credit’s credit counseling program. As mentioned with other companies we have reviewed, many of the complaints are more the consumer simply not fully understanding how the program or process works before enrolling. There are also many positive testimonials about this company, and they have been recognized as one of the pillars of the industry and have a reputation for doing things right.

A review of Care One Credit’s website shows that they provide a great deal of consumer education information that is very valuable for their clients as well as the general public. However, we recommend to exercise caution before enrolling in any consumer credit counseling or other debt management program simply because it is paramount that you fully understand the program before you enroll. If you cannot make your minimum payments, you may be better served with a debt settlement program, or perhaps even bankruptcy rather than paying the fees of consumer credit counseling and not actually making any headway.