Freedom Debt Relief
Freedom Debt Relief is a California based debt settlement company that has been in business since late 2002. Our search of the Internet brought up numerous complaints about their services, and the BBB currently lists 170 complaints filed in the last 36 months. Although the debt settlement industry does tend to have a lot of complaints due to clients being those in a high-stress financial situation, Freedom Debt Relief’s record seems extremely bad.
When we requested information at their website, it was nearly 2-days later before we received a return call. The individual that called us was not very professional and seemed to be working out of their home (I could hear a TV in the background). There was not much of a consultation. The debt consultant started right in by telling me that their program was the best way to go and that other companies are simply a scam. This was all before he even knew anything about my situation.
They have a large amount of positive testimonials on their website, but given their record, one has to wonder. I do know that they do a large amount of advertising on the Internet and can only assume that they have a large number of clients, so that does have to be considered when analyzing complaint numbers.
On March 11, 2009 ChoiceREVU Editor wrote:
Due to the experience we had with a representative of this company, and the large amount of consumer complaints filed, we are giving unfavorable ratings to this company. – ChoiceREVU Editor
On March 19, 2009 Max wrote:
I chose Freedom Debt Relief about two years back and now I am almost done with the program and will be debt free in another 2 months. Initially when I contacted them they listened to my problems and explained, in detail, all the procedures to be followed and its effect on my credit if I enrolled into their program. After analyzing my earnings and the amount of debt I had, they gave me a time line of around 2 years within which I would be debt free. I am pretty satisfied with their service and highly recommend it. It is not a program for everyone, so pre-evaluation is key. I think it is unfair to rate them based on your experience with just one consultant.