http://debtconsolidationservices.choicerevu.com/care-one-credit/ ChoiceREVU :: Your trusted source for Consumer Reviews Mon, 19 Apr 2010 19:35:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://debtconsolidationservices.choicerevu.com/care-one-credit/comment-page-1/#comment-33 Ryan Tue, 25 Aug 2009 17:35:20 +0000 http://debtconsolidationservices.choicerevu.com/?p=23#comment-33 I have been a member for 2.5 years and I was under the impression that CareOne has communicated effectively with both me and my creditors. I was wrong. One of my creditors did not agree to the re-age process when they signed on, and CareOne did not tell me that. Therefore, for a year and a half, my creditor has reported to the credit bureau that I have been 3 months behind. Had CareOne told me this a year and a half ago, I would have made the account current on my own, but I was under the impression that they had it taken care of. Customer service is awful. One representative mis-informed me completely and the other wouldn't let me speak at all. The supervisor did not even apologize for the behavior nor did she provide a solution to my issue other than that it's my fault for not paying closer attention to the bills. They have not measured up to my expectations at all and I would definitely rethink joining this organization again. I have been a member for 2.5 years and I was under the impression that CareOne has communicated effectively with both me and my creditors. I was wrong. One of my creditors did not agree to the re-age process when they signed on, and CareOne did not tell me that. Therefore, for a year and a half, my creditor has reported to the credit bureau that I have been 3 months behind. Had CareOne told me this a year and a half ago, I would have made the account current on my own, but I was under the impression that they had it taken care of. Customer service is awful. One representative mis-informed me completely and the other wouldn’t let me speak at all. The supervisor did not even apologize for the behavior nor did she provide a solution to my issue other than that it’s my fault for not paying closer attention to the bills. They have not measured up to my expectations at all and I would definitely rethink joining this organization again.

]]> http://debtconsolidationservices.choicerevu.com/care-one-credit/comment-page-1/#comment-13 ChoiceREVU Editor Tue, 17 Mar 2009 19:55:32 +0000 http://debtconsolidationservices.choicerevu.com/?p=23#comment-13 Care One Credit is a major player in the consumer credit counseling arena and has been doing it since 2002. They have a solid rating with the BBB, but a lot of consumer complaints. If you are one of the few that a consumer credit counseling program is a good fit for, they may be a solid choice, but be sure you consider all your other options first. Care One Credit is a major player in the consumer credit counseling arena and has been doing it since 2002. They have a solid rating with the BBB, but a lot of consumer complaints. If you are one of the few that a consumer credit counseling program is a good fit for, they may be a solid choice, but be sure you consider all your other options first.

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